The Hayloft Dog Behavioural School Reviews
352 Reviews
Jenni Jenkins, August 2024
Charlene is brilliant and patient and gives the best advice - she is so caring
Jill Hunter, October 2023
We’ve stayed at the hayloft with and without a dog. We took our over boisterous dogs for help with walking in a calm polite manor. We took everything on board Charlene showed us and after just a weeks visit we returned home to try again, it took a day or 2 but everything she had shown us, worked like a dream. Since then we have also been in contact for other naughty behaviour, Charlene is a miracle worker and knows how to help.
Lorna Jenkinson, October 2023
Behavioural school is headed by Charlene who has a wonderful way with her clients and their dogs. She personally helped me with a fearful Labrador I brought back from Lanzarote. He is still living his best life as we use the techniques we were taught every day.
Kelly McQuoid, October 2023
Charlene is an AMAZING behaviourist and really loves what she does!! She has helped so many dog with a whole range of different issues - She is the best in her line of work and I wouldn’t go to anyone else!!
Kate O’Donnell, October 2023
Charlene gave me some great advice and training for my rescue foster dogs who were getting a bit big for their boots after settling in at Frostie’s. Cheeky pups Zack and Pixie Pants were fixed in no time.
Jude Plant, October 2023
Charlene is amazing and really loves what she does. Wouldn’t go to anyone else.
James Neller, October 2023
After trying a few different professional trainers to help with our boys confidence we went to the hayloft dog behaviour school and they were incredible. They didn't only help our dog but helped us fully understand what he needed.
Helen May, October 2023
Charl is so patient, kind and caring with every dog she trains and looks after. She understands their needs and what the owners want out of their dog. She has so much knowledge and experience with all scenarios of dog behaviour. Couldn’t recommend her enough!
Donna Morgan, October 2023
Charlene is the best dog behaviourist anyone could wish to meet. She understands the individual needs of each and every dog. She has saved many lives. She is a beautiful soul and always goes above and beyond.
GILL MORROW, October 2023
Charl is amazing with fur babies and their pawrents
Andy Davies, October 2023
We took are rescue to Charlene she’s amazing
Maureen Tingle, October 2023
Charlene always goes the extra mile with patience, love and understanding
Yvonne Handley, October 2023
Charlene was absolutely amazing with my dog Freddie. He had the opportunity to socialise and build his confidence interacting with Charlene’s own dogs in a safe space.
Diane Harcourt, October 2023
I stop at th hayloft wit my reactive GSD and charlene for no cost spent hour away socialising molly with her dogs andtehtel rooms for the dogs was like home from home had no hesitation for molly t stay here
Ali Hudson, October 2023
Charlene has taken one of Dog 4 Rescue’s most challenging dogs - a deaf and light sensitive girl - and is achieving extraordinary results on her residential stay. Her unwaivering commitment and behavioural expertise is remarkable
Kris Wicki, October 2023
Charlene is incredible and has really helped both my girls and myself, thank you!
Judith King, October 2023
Watching your anxious rescue dog trust another person and flourish in their care is priceless. So is the advice and support that Charlene gives.
Bev Royal, October 2023
The patience and time for all dogs that come to charlene for help . Excellent trainer
Diana Cordero, October 2023
He goes above and beyond! What an amazing human being!
Julia Kaminski, October 2023
I've seen so many dogs that they have helped with all kinds of issues (including my own dog). They really are the best
Zoe Strong, October 2023
Charlene has helped more than any trainer has with our boy. She is a dog whisperer! The best you will ever get
Lin Addy, October 2023
Charlene was brilliant with our rescue Rodney who had so many issues when he came to us. Charlene understood him and also helped us to understand him too. He also loves her and has changed and grown in confidence so much since his training with her.
Denise Burrrows, October 2023
Changed our lives! Kind, highly educated training in a wonderful setting. Definitely going back and I often recommend to others.
Jim Tingle, November 2022
Charlene always goes the extra mile with the dogs
kelly baxter, November 2022
Charlene is just fantastic!!
Freddie Hawker, November 2022
Absolutely fantastic place, so loving with the animals, truly is their vocation!
Debbie Beaton, November 2022
They care so much about the animals. Their whole life's dedicated to them. Truly wonderful people
Lucy Reeves, November 2022
Our staffy has come out of her shell and we can see her wonderful personality due to the training she had from this amazing place.
Debbie Parton, November 2022
They have so much patience care and commpassion,and treat every dog as they would their own.
Fantastic place,the best.
Denise Geeling, November 2022
Definitely the best place to turn to if you have problems
Lin Addy, November 2022
Rodney, our Romanian Rescue came to us with many problems. Charlene helped with all aspects of his behavior, including both his and our confidence building. She also helped us to sort out his pancreatitis which he had suffered with for over 6 months & which the vets hadn't been able to find the cause but merely treated. She is such a kind and caring lady and is well known locally for her excellent behavior work.
Carolyn Prosser, November 2022
Just amazing
Harvey Morrow, November 2022
Helped teach our puppy so well. He’s now the best behaved boy we could ever ask for. Wonderful kind people
Caron Massey, November 2022
Charlene is just amazing especially with my reactive boy she won him round in minutes and he adores her now
Jen Hawkins, November 2022
Great people great service
David Farrell, November 2022
I’ve known Charlene for 10+ years and her passion for the welfare of dogs is unparalleled and this shows through her training. Very knowledgeable with a great skill set, she’ll help you get results with your dog. High recommend.
Lorraine Mytton, November 2022
Amazing, just amazing, Charlene is one in a million, I don’t know how we would have managed without her, we have two Rottweilers with many issues, the help we have had has been invaluable and we still know they’re still there for us always
sarah milner, November 2022
Charlene is exceptional & I love the work she does with dogs in rescue too
Kelly McQuoid, November 2022
They are 100% THE BEST!!x
Katherine Webb, November 2022
Charlene is an amazing, patient behaviourist.
Peter Boyle, October 2022
Amazing service
Siobhan Powell, October 2022
We sought out Charlene for behavioral support for our nervous overseas rescue after he developed some reactivity. Charlene is highly knowledgeable and is experienced with dogs from all walks of life. Her methods are kind, empathetic and highly effective. Our boys confidence came on leaps and bounds with the advice, guidance and support we received from working with Charlene.
Annette Walters, October 2022
Amazing people doing an amazing job. Just the best x
Gail Edgings, October 2022
An absolutely amazing trainer/behaviourist she works wonders with her positive training techniques, she never gives up on any dig, she always works out what is best for the dogs
JO FLIPPANCE, October 2022
Run by a wonderful human bean that through her patience and understanding of dogs works with you to get the best for the dog and their human bean
Maggie Collins, October 2022
Charlene managed my two dogs amazingly and they came back better behaved and really enjoyed their training!
Tracey Wilkinson, October 2022
Lovely people
Catherine Jones, October 2022
Excellent service
Charleen Burton, October 2022
Charlene has such a natural bond and understanding with all dog's.
Well done Charlene for helping so many dog's and their owner's.
Sue Bell-Thomas, October 2022
Do you have a list of blocked words?
Janet McQuoid, October 2022
This lady is amazing
Anne Parkes, October 2022
Cannot recommend Charlene highly enough. Charlene has been working with us and our anxious collie. Charlene is very knowledgeable, understanding and patient. Nothing is to much trouble and she certainly goes above and beyond to achieve results. Our collie has certainly benefited.
Helen Harrison, October 2022
Just amazing people doing amazing things for dogs
Andy Davies, October 2022
The best
Malwina Lesniak, October 2022
Great
Ann Parker, October 2022
Charlene never gives upon any dog, all treated wuthtge utmost respect and kindness with fantastic results
Kris Wick, October 2022
Charlene is amazing, so friendly, helpful and knowledgable! 100% recommend
Zoe Strong, October 2022
I took my dog to Charlene and I couldn't believe the improvement in him. She breaks down all the reactions and works her way back to possible triggers. She understands dogs more than anyone I know
Pauline Bishop, October 2022
Charlene is an amazing behaviourist. What she knows about dog behaviours is 2nd to none. And does it all with love and dedication. Highly recommended.
Kathryn Cody, October 2022
Charlene is very well trained and can offer a personal service in safe surroundings
Jackie Harmer, October 2022
🐾🐾
Darby Lindsey, October 2022
Charlene helped me so much with my rescue boy prince
Charlotte Boyle, October 2022
Charlene I’d the best around
Sue Brooks, October 2022
Charlene is the dog whisperer,
Jude Plant, October 2022
Charlene is outstanding 🤩
GILL MORROW, October 2022
Charlene is amazing, training humans so that they know how to allow their dogs to be the best they can be!
Ronnie Smith, October 2022
Charlene helped me enormously with my special needs dog. Her guidance was invaluable
Tracy Powell, October 2022
Positive reinforcement approach and genuinely loves dogs, Charlene is amazing!
Nikki Hunter, October 2022
Because of the rescue connections, the hard work Charlene and the team put in and the wonderful experiences
Linda Reeves, October 2022
Superb service great knowledge
Pat Gilbert, October 2022
Charlene is amazing, really helped with my gsd
Leonarda Romagnolo, October 2022
Charlene is amazing in all aspects of work
,very professional,kind and caring,you can clearly see how much she enjoys her job,nothing is to much trouble
Nicola Honey, October 2022
Incredible change in my dog
I wouldn’t trust anyone else
Judy Young, October 2022
I’m a volunteer walker for rescue dogs and have seen the amazing difference that Charlene has made to all the rescue dogs she works with
Sue Jones, October 2022
I wouldn't go anywhere else.
Serena Woodcock, October 2022
Great place amazing staff highly reccomend
Lorraine Pritchard, October 2022
All the dogs look happy
Jacqui Tingle-Fraser, October 2022
Charlene's knowledge, skills and passion for the behavioural work have turned so many peoples and their dogs lives around. Her advice with my own nervous rescue was and still is invaluable 🐾❤️
Wendy Roberts, October 2022
Charlene is an excellent behaviourist with years of experience.
Clare English, October 2022
During covid Harvey's rountine was obviously messed around and his behaviour changed. Charlene was on hand with amazing advice. I was upset as I knew it would be down to something we as owners had unknowingly encouraged - Charlene was so lovely and was not judgemental, giving us the help we needed. She will always be my go to person for any issues!
jo robinson, October 2022
Charlene is amazing and dogs love her!
Sharon Griffin roberts, October 2022
The Hayloft are exceptional, they go above and beyond to help dogs with issues which hugely benefits both dogs and owners. I Can’t recommend the Hayloft enough.
Laura Bree, October 2022
Changed my babies lives!! Cannot thank Charlene enough for what she helped us achieve with our older dogs.
Sue Hubert, October 2022
Charlene did amazing work with our daughters dog who had some complex issues. He loved her and thrived on the work she did with him. She has and is assisting us with a rescue dog we have. Nothing is too much trouble at anytime and her results are miraculous.
Jimmy McQuoid, October 2022
Not afraid to take in anything
Bev Royal, October 2022
Charlene has helped me with my boy and is wheats a call away with loads of support and advise plus she adores the dogs and they clearly love her
Ruth Cawkwell, October 2022
Charlene is amazing with all dogs and has the patience of a saint. Her love of all animals shines from her and I would recommend her services to everyone without hesitation
Louise Hawkins, October 2022
Over the years we have cause to seek help from several trainers but Charlene is now my go to behaviourist. She really knows her stuff and also knows how to help allay the fears of owners, many of whom seek help having been failed by other so-called experts before. I also love the fact she has absolutely no breed bias which is hugely important to me as I am a staffie mum and have experienced breed bias on numerous occasions.
Joshua Honey, October 2022
Fantastic all round! The loveliest people you’ll meet with a huge wealth of knowledge and experience!
Georgina Newman, October 2022
Charlene is amazing at what she does! Our family and four legged friend is so grateful for her support and patience with our reactive dog.
Pat Burgess, October 2022
Charlene literally changed our lives. She gave my daughter’s boy at least some peace before he sadly passed away. We have been able to carry on what we were taught and it’s made things so much easier.
Linda Burns, October 2022
So knowledgeable . Learned so much from them .
Lee White, October 2022
Charlene has helped us several times with our fur babies
Susan Brennan, October 2022
The owner Charlene McQuoid-Guess only uses positive behaviour to help the dogs in her care and they all love her
Lisa Wilkes, October 2022
The best and kindest trainer around! Specialises in nervous rescue dogs.
Lorna Jenkinson, October 2022
Charlene got to know Ollie and taught me how to be a better Mum to him.
M J Chelley Tulloch, October 2022
She helped me massively when I became a new pawrent to a senior staffy
Fern Lawton, October 2022
Amazing help with my anxious chorkie x
Julie Whyte, October 2022
Charlene at the Hayloft truly makes such a difference to all the dogs that pass her way. Not only did she train my dog, she trained us to open our eyes and ears to the signals that our dog, Sara was giving off in order to relax her more in her day to day life. Charlene is truly a dog whisperer and an all round good egg! Highly recommended
Kay Butler, October 2022
Great support
Janet Bacon, October 2022
Miracle workers that deserve to be recognised
Kelvin Morgan, October 2021
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Terry Wright, October 2021
My dog was very nervous at first but Charlene soon gained her confidence, I loved that she only uses positive reinforcement and doesn’t punish or push a dog into doing something they don’t want. We left feeling confident with the advice and training put in place for our dog and wouldn’t hesitate in using contacting them regarding issues in the future.
Anne Louise Edwards, October 2021
Never looked back after taking out little rescued Frenchie to Charlene.
Tracy Powell, October 2021
Charlene is incredibly knowledgeable and always trains from a place of kindness. You can’t fake a genuine love and respect for dogs, along with skill as a trainer - this is what Charlene brings naturally.
Nina Troughton, October 2021
Wonderful lady
Brown Lisa, October 2021
What Charlene doesn’t know about dogs, no one does !!
She is & always will be my go to for our fur baby Loki & I’m so glad we found her ❤️
Lou Hawkins, October 2021
It takes very special people to work with damaged dogs and to give them the care, support and love they need to overcome some of the worst trauma.
Alison Evans, October 2021
Charlene is amazing. She enabled me to understand that my dog isn’t lead-reactive as such, but is noise-reactive, which contributes to the lead-reactivity.
Tracey Butler, October 2021
Because it’s the most perfect place to get help for your dog. Charlene is so knowledgeable but her love of dogs shines through, in everything she does.
Clark Lucy, October 2021
Charlene saved my boys life. I was at breaking point with him until I met her. She gave me hope and made me believe that I was doing the best for him! I could cry with happiness with how amazing she is.
Guy Elizabeth, October 2021
Brilliant business
Alison Leharne, October 2021
Excellent knowledge, kindness and patience shown to us. Our pup was very reactive and over friendly. We’ve learned so much
M Hardman, October 2021
Provide excellent behavioural support
Steven Douglas, October 2021
A superb business and great service and just lovely people.
Lauren Mason, October 2021
They are such an amazing bunch who will never give up on a dog and let it live it’s best life possible
Kelly McQuoid, October 2021
They are the BEST dog hotel EVER!! Charlene and her team work their butts off 24/7 providing the best care and experiences for all the dogs that stay with them!!
Helen Hancox, October 2021
Very professional and certainly helped us to come a long way with our reactive collie. We have a much happier collie since visiting
Stephen Stephen, October 2021
Welcoming service
Laura Hancox, October 2021
They have helped all three of my dogs over the years and I couldn’t thank them enough!
Karen Rodgers, October 2021
Very good results
Tracey Lott, October 2021
They do so much for rescue dogs as well as owners who need their help
Steph Farrow, October 2021
Have the most amazing knowledge and are extremely helpful
Gail Edgings, October 2021
They have lots of experience, patients, love and commitment
Iram Khan, October 2021
My dogs are completely different since the support we’ve received. I can’t thank them enough
Belinda Nicholas, October 2021
Because they provide kind and professional instruction that works
Fran Wootten, October 2021
Brilliant
Jessica Smith, October 2021
I would recommend this highly
Handley Yvonne, October 2021
The service is exceptional. Charlene is extremely knowledgable and provides excellent support to her clients.
Laura Hancox, October 2021
Charlene has helped us understand our dogs so much better, everyone else gave up on our border collie but Charlene has helped her come on leaps and bounds
Jenny Ward, October 2021
Helped us so much and understands how challenging things can be at times but still sticks with you
Julie Jones, October 2021
Charlene’s patience and understanding of even the most challenging of dogs is truly amazing
Donna Morgan, October 2021
Charlene is a wonderful behaviourist with extensive training and experience. Unlike many other behaviourists Charlene demonstrates completely natural behaviour with the dogs and this along with her gentle patient manner effectively puts dogs at ease making them more receptive to her.
Denise Milk, October 2021
Perfect for whatever support you need
Darren Green, October 2021
Has given us the tools to deal with our challenge!
Plant Jude, October 2021
Charlene is so knowledgable and patient. 5 stars
Clare Jackson, October 2021
Charlene’s love and understanding of dogs shines through immediately on meeting. Her laid back none judgemental approach is perfect for those of us who are not as experienced as other owners and she truly does love all dogs
Roberts Wendy, October 2021
Charlene is an incredible trainer and behaviourist. She treats the dogs like they’re her own.
Andy Davies, October 2021
With the knowledge and patience that Charlene has , she helps owners be more confident with there dogs , helps with socialising , nervous dogs and reactive dogs , the best
Janet McQuoid, October 2021
This woman is amazing!!
Victoria Sherratt, October 2021
The Hayloft genuinely understand each dog and love the dogs and it shows. They have taught me so much about my dog’s needs and she ENJOYS it. She enjoys doing the things that the Hayloft teach her and therefore when I try to do it, the path to success is paved.
Charleen Burton, October 2021
Charlene is the dog whisperer 🐾
So kind and knowledgeable,her love for dog's knows no boundaries
Yvonne Claxton, October 2021
Charlene is amazing with the dogs
Emily Ridley-Dash, October 2021
BRILLIANT
Deb Brentnall, October 2021
Wonderful knowledge and support
Forster Emma, October 2021
The training is fantastic
Ceri Wattam, October 2021
⭐️⭐️⭐️⭐️⭐️
Yvonne Timmins, October 2021
Charlene and staff are so professional and friendly, they worked wonders with Biscuit. Highly recommended.
Cheryl Revill, October 2021
Charlene is brilliant!
Duff Suzanne, October 2021
Splendid
Lisa Stanley, October 2021
Brillient
Prosser Carolyn, October 2021
Charleen is amazing
Jacki Hall, October 2021
Great staff very knowledgeable
Chris Revill, October 2021
Excellent for dogs
Caron Caron, October 2021
A++++ service
Young Bethan, October 2021
Care for and help senior Staffies in need
Lorraine Pritchard, October 2021
Best behavioural school
Denise Burrows, October 2021
My dog loves Charlene !
Valerie Bartlett, October 2021
Lovely friendly people hearts of gold and time given.
Jo Jo, October 2021
Amazing staff & facilities
Charlene McQuoid-Guess, October 2021
This is my business and I love what I do. Helping people to read and understand their dogs more is an absolute passion of mine. To see dogs and their family improve their bonds is just magical.
Andrea Andrea, October 2021
Charlene treats all the dogs as she would if they were her own. A great teacher with amazing insight helping our doggy friends to cope with life.
Faye Jones-filler, October 2021
Incredible
Susan Brennan, October 2021
Charlene will scool the most difficult dog and all breeds
Sarah Talbot, October 2021
*
Kate Lee, October 2021
Charlene works exceptionally hard to help educate and help the people and dogs that come to her for advice and the results show.
Osborne Gaynor, October 2021
Charlene offers the best one to one with you and your dog. I have a rescue who came to us with little “issues” with Charlene’s personal help, advice and tuition for us and our dog she has come on leaps and bounds and we have a very happy dog
Lindsey Darby, October 2021
I adopted my prince from ssc four years ago, he had a few issues and Charlene helped me out immensely
Siobhan Powell, October 2021
Charlene goes above and beyond to set both owner & dog up for success! Highly knowledgeable and experienced and most of all a genuine care and passion to help. Helped our nervous rescue come on leaps and bounds with his confidence.
Ali Hudson, October 2021
Charlene is amazing
Giulia Phillips, October 2021
Deep understanding of dogs makes them successful with all dogs
Lovatt Megan, October 2021
Brilliant
Ronnie Smith, October 2021
Charlene understands dogs so beautifully. First class behaviourist.
Pauline Sanders, October 2021
Very knowledgeable behaviourist
Stevens Lesley, October 2021
Charlene, has patience and a Beautiful soul, loved by all.
Emma King, October 2021
These guys are fantastic and have helped so many owners and rescues with their doggies, they deserve this award so much.
Neil Cole, October 2021
Their love and commitment is second to none
Tracy Cutler, October 2021
Simply the best.
Angela Hunter, October 2021
Charl is just brilliant with dogs (animals in general). She truly is amazing
Dunkley Angela, October 2021
Describe the team in three words Knowledgeable, attention and passionate
Ann Parker, October 2021
Wonderful resultso patient and loving to all the dogs
Rhona Weldon, October 2021
They do amazing rehab work with rescue dogs.
Sue Bell-Thomas, October 2021
Kind, personalised training for both dogs and owners by a fully trained and experienced behaviourist.
Andrew Freeth, October 2021
Works wonders
Emma Murray, October 2021
Superb
Vanessa Price, October 2021
Such a knowledgeable and kind person. Helped my Maisie such a lot.
Fran Cripps, October 2021
Charlene is amazing, she is a complete dog whisperer, she works wonders with even those poor souls let down by previous owners and turns them into lovable well behaved pets again.
David Leakey, October 2021
Charlene has worked with dogs that others have tried and failed with, even modifying a specialist area to allow dogs with specialist needs in to Zach’s shack, watching Charlenes work unfold and reset a dog is truly inspiring. Training and supporting the humans is also part of the on going care and attention to detail Charlene provides.
Mytton Lorraine, October 2021
We have two Rottweilers with issues!! I don’t think I’d have managed if it hadn’t been for Charlene and all the training, help and constant support day and night, excellent behavioural school and excellent people
Margaret Summers Wilding, October 2021
Brilliant trainer, we had an assessment for our dog Max and Charlene nailed the problem straight away.
Gave us easy to understand instructions.
Highly recommended to anyone needing help - Charlene is the dog whisperer!
It helps that she obviously adores all dogs and will do anything to help them have the happy life they all deserve 👍🏻.
Thank you Charlene.
Georgina Edwards, October 2021
Best place is here
Penny Fellows, October 2021
Charlene is amazing. She is the only person my rescue baby went up to and snuggled up to within minutes of meeting her. She helped us to help Pickle have her best years.
Helen Shilvock, October 2021
Having sought support for more than one of my dogs, I was absolutely dumbfounded to find that my scared & avoidant mastiff rescue happily walked alongside Charlene and took cheese cubes from her within three minutes of meeting her. Neither myself, her previous fosters or others in the rescue had ever imagined that this would be her response to a new person. One of my smaller dogs, a rescued street dog, is highly anxious and skittish. Charlene gained his trust very rapidly and even held his concentration and channelled his energy and focus into playful agility. His confidence has improved as a result, also strengthening the bond between us further.
There are other examples which I could do, including seeing significant changes in the behaviour of my friends stocks, through working with Charlene. I am not due to talk behaviourist so trainers, having consulted several over the years and seen the outcome of many others, through animal rescue. The depth of compassion and gentle bond with dogs, which Charlene naturally generates, is startling and heart warming for me to see.
Barton Justine, October 2021
Charlene is an outstanding ambassador for animals.
There is no dog that she had met that has not benefitted from spending time with her. She truly understands the mindset animals - a real life Ace Ventura. Patience, kindness and more patience is something that goes a long long way in the world of putting negative behaviours to the side and Charlene has this in abundance
J Hayward, October 2021
Patience and understanding beyond belief, fabulous service
Proctor Christine, October 2021
I wouldn't think twice to recommend Charlene. So knowledgeable and friendly.
Clare Bartholdi, October 2021
Charlene is amazing!
Dawn Hainsworth, October 2021
Brilliant behavioural school.
Jenkins Claire, October 2021
Experts in all things canine!
Lisa Knight, October 2021
Cannot fault them
Jayne Nicholson, October 2021
No issue beyond their capabilities . Wonderful, caring owners
Jackie Harmer, October 2021
Charlene works wonders with the dogs
Sally Turner, October 2021
She has helped my dog with his issues.
Nicky Fox, October 2021
Charlene has the magic touch with the dogs.
Mirsad Solakovic, October 2021
These people care about animal welfare!
Julie Julie, October 2021
Have used Charlene services a couple of times and she is brilliant with the dogs and so friendly
Debbie Wood, October 2021
Hayloft have been amazing helping me learn about the behaviour and needs of my dog. Charlene is kind and understanding. I wouldn't go anywhere else for behavioural advice for my dog. Would highly recommend.
Jane Nicholls, October 2021
True understanding, knowledge,commitment and care.
Debra Holman, October 2021
Exceptional behavioural knowledge and very willing to help all animals
G Butler, October 2021
Charlene is Excellent at what she does
Jennifer Price, October 2021
Charlene's love for animals is infectious!!
Alison Pilling, October 2021
Charlene I'd wonderful we've had 2 rescues from the ssc and Charlene has worked with both of them she's always available to give advice
Lorraine Hall, October 2021
Professional and passionate about giving every dog a chance
Kathryn Clarke, October 2021
Amazing knowledge and help with training
Pippa Holland, October 2021
Charlene took her time with Ruby to help her nervous disposition, just cares and takes her time to get to know every dog that she comes across. Charlene has been a saviour, we had an issue with Ruby and she was there for us - we are so lucky to have such support. And would be lost without her. THANK YOU from us x
Liz Gaynon, October 2021
Top class facilities and space with expert knowledge
Joanne Chapman, October 2021
Brilliant at what they do
Shuck Marie, October 2021
Very knowledgeable, these lovely people also manage to find time to support a dog charity and do amazing things with these dogs.
Kay Butler, October 2021
Fabulous
Smith Nicola, October 2021
Charlene puts in 110% into her work. Always recommended.
Sirett Wendy, October 2021
Charlene works wonders with all the dogs she comes into contact with, she’s a true dog whisperer
Dave Stubbins, October 2021
I was told to why not vote for them
Lindsey Day-Froggatt, October 2021
Very good service, Charlene is knowledgeable. Several rescue dogs have benefitted from her classes. Keep up the great work.
Doreen Cleary, October 2021
Charlene is brilliant, no other words to describe her, her love and devotion to senior staffies who have had a traumatic past knows no bounds.
Heron-Johnson Lucy, October 2021
The Hayloft Dog Behavioural school really helped me gain confidence with my reactive dog and show that he is not all bad!
Sharon Rai, October 2021
Wonderful techniques, attitudes and love for my rescue boy. Can’t recommend enough.
Ruth Weir, October 2021
Charlene and Rob have a great understanding of dogs ... nurture them .... love them.
DebbieCharlene Parton, October 2021
Charlene is a very knowledgeable and fantastic pet behaviourist, she gives a 100% in her commitment towards all the animals.
Jenni Sabanskis, October 2021
Charlene knows dogs so well - she is amazing and helpful
Sally Pearson, October 2021
Charlene is amazing with all dogs and works tirelessly to help the dogs with any behaviour issues
Zoe Strong, October 2021
Charlene has been helping me with our dog who has needed a lot of help and I honestly don't think we will be where we are if it wasn't for charlene
Sharon Griffin Roberts, October 2021
The Hayloft is like no other, they have helped me no end with my reactive dog, we have benefited so much from their knowledge. I can’t recommend The Hayloft enough, it’s a real sanctuary for all animals.
Helen Oxenbridge, October 2021
Charlene has a true connection with the dogs she cares for / such a soft, caring, empathetic approach that dogs sense and love about her establishing trust in a way so many can’t. A truly gifted woman with a huge heart and deep understanding of what a dog needs.
Sarah Rudge, October 2021
Effective
Claire Fisher, October 2021
They are amazing 🤩
Kate Cody, October 2021
Charlene really ‘reads’ dogs and understands them.
Jane Higgs, October 2021
Amazing results in a short time! Charlie went home a different boy !
Jimmy McQuoid, October 2021
This lady is amazing
Kane Hamilton, October 2021
Amazing
Michelle Alebon, October 2021
Charlene understands all the dogs she is blessed to train
Vicki Anders, October 2021
Charlene is amazing and her knowledge is exceptional. She is incredible to work with and does amazing work. Highly recommend
Lucy Hurst, October 2021
The Hayloft make learning for your dog fun & interactive so they don’t switch off. Lots of positive praise and a lot of patience too!
Sally West, October 2021
So much help given to do many animals, well done x
Evan Jenkins, October 2020
Charlene is awesome
Tracy Edwards, October 2020
Training helped us immensely to understand why our dog acts in a certain way and how our own behaviour affects her. Charlene helped us to work with our dog so this could improve.
Brian Snodgrass, October 2020
Fantastic value for money and extremely knowledgable behaviourist educator
Andrea Tomlin, October 2020
Excellent service, beautiful people who treat people and animals equally
David King, October 2020
Impeccable training methods. Great care and advice and pragmatic solutions to everyday issues
Gill Morrow, October 2020
Amazing support, knowledge and kindness. Fills my heart with joy!
Jill Miller, October 2020
Remarkably care and change in behaviour
Welly Lai, October 2020
A deeply attuned ‘dog centred’ trainer with an affinity for creating immediate bonds with dogs and helping them to understand, then wish to, respond to her requests.
lisa evans, October 2020
Complete commitment and dedication to helping animals. a heart as big as the earth.
Kathryn Hale, October 2020
Charlene is fantastic with a real love and passion for dogs, well actually all animals - great advice and support in order to help with behavioural issues and general training.
Nicky Tye, October 2020
So friendly and approachable.
Sue Bell-Thomas, October 2020
Because they are brilliant
Alison Leharne, October 2020
This wonderful lady has helped us so much. We may have had to give up our pup if it wasn’t for the guidance and support we’ve had. A tower of strength and a font of knowledge, with her help we’ve been able to develop a strong bond and a much better behaved dog!
Pippa Holland, October 2020
We have been so lucky to have Charlene in our lives with our dog Ruby. Her commitment and dedication to helping animals is second to none, no matter what issues that they have. Her patience and help has been so important to us and our senior dog. We cannot thank her enough... A true dog whisperer! Thank you!
David Farrell, October 2020
Charlene is hugely committed to improving dog behaviour. She evidently has an innate passion for helping dogs and their owners. She’s a dedicated and committed behaviourist who I have seen help a lot of dogs over the years! Would highly recommend Charlene if you are experiencing any unwanted behaviour from your dogs.
Jane Watts, October 2020
Charlene has helped dogs others thought completely unsaveable and believes there is no such thing as a dog that cannot be rehabilitated. No matter what damage other humans have done to them. Without going in any way overboard, she is a credit basically to the human race.
Fran Crippa, October 2020
Charlene at The Hayloft has an absolute passion to help all dogs, large or small, to feel safe, secure and well despite many of them who come to her having been abused or neglected. She loves them all and really works wonders to help them become the well behaved, trusting,
and happy dog that they should be.
Wendy Roberts, October 2020
Charlene is a brilliant Dog Behaviourist - the best!
Diane Thorpe, October 2020
Awesome team who provide much needed support to The Senior Staffie Club; to ensure senior staffies have the best chance of being rehomed.
Mary Robinson, October 2020
Charlene helped us to adopt our rescue Staffy and has been there for help and advice to keep Abbie happy. Abbie is a quirky dog with a very poor first 8 years so we are hopefully giving her the best life ever. We know that Charlene will be helping us when we need it.
Elizabeth Gibson, October 2020
They do a wonderful job helping dogs with problems and making them feel more confident.
Simon Howling, October 2020
For their outstanding work with the SSC.
Sally Jenkins, October 2020
Does amazing work with senior staffies
Catherine Houston, October 2020
They r amazing with dogs and people
Joy Galvin, October 2020
This lady works so hard for rescued senior staffies. The changes she has made to these dogs behaviour is incredible. Dogs that would normally be classed as beyond help now lead safe and happy lives.
Michael Rutherford, October 2020
I am aware of the outstanding work that this organisation does with dogs in the care of the Senior Staffy Club who being rescues and older animals can sometimes present with behavioural challenges. Hayloft always rises to those challenges with impressive results, so allowing more Staffies to move to forever homes. Wonderful!
Franklin PERCIVAL, October 2020
They mad great strides with Pyper in just three days!
Danielle Ives, October 2020
They are just simply amazing with all the hard work they do for this wonderful doggies!
Clive Davies, October 2020
Wonderful people who do a great job and much voluntary work.
Ruth Weir, October 2020
Charlene and Rob are so kind, the dogs love them, they do not give up!
Evelyn MacPhee, October 2020
They do a lot of work for the senior staff club to enable them to be rehomed safely
Yvonne Timmins, October 2020
The behavioural work carried out here is second to none. They perform miracles.
Anne Louise Edwards, October 2020
Attended a behavioural day at The Hayloft with Charlene. We had rehomed a little Frenchie who had received minimal socialising before we got her. She was very reactive with other dogs but loved people. Charlene gave us amazing help & gave us the tools & resources to work with our little pooch & help her overcome her anxieties when around other dogs .
Natalie Richards, October 2020
Excellent care, takes time to understand the dogs.
Julia Kaminski, October 2020
My rescue dog learned so much here in such a short space of time, and came home much more "home-ready" than he had been before after a while in kennels.
Amanda Hutton, October 2020
We spent some time with Charlene last year with our reactive dog and it was the first time we had been away with him too. We learnt a lot and Charlene is very patient! even with her super tricky clients (us!)
Myrna Simmons, October 2020
Professional and caring people.
Caron Massey, October 2020
5 star service every time
Lindsey Darby, October 2020
Charlene helped me so much when I took on my rescue boy, couldn't have asked for anyone better
Sally West, October 2020
Charlene is wonderful, the best in her field
Ler Moule, October 2020
The service they offer is second to none and everybody is so friendly they are a great team who make you feel welcome.
christine hill, October 2020
Charlene and her team treat every dog like their own. Tailored training to help many behavioural issues and they have worked hard to maintain covid secure sessions
Andrew Nicholls, October 2020
Just wonderful ...
Jo Robinson, October 2020
Charlene is amazing. I wouldn't trust anyone else with my dog.
Danielle Lewin, October 2020
Amazing work with rescue dogs as well as clients, I love their ethos and the many success stories that they have to share
Andy Davies, October 2020
Fantastic behavioural school Charlene really can talk to the animals and all the dogs love her
Sophia Freeman, October 2020
Amazing caring patient and professional
Jenny Ward, October 2020
Invaluable advice
Calm caring behaviourist and training
Charlotte Hates, October 2020
Charlene is so fantastic at what she does
Debbie Parton, October 2020
Charlene is very commited to helping all dogs with behavioural problems, and supports their owners& family members with kindness commitment and is extremely friendly, nothing is to much trouble.
She puts all her clients and their pets at ease.
Bev Royal, October 2020
The staff are really good at the hotel specially jacqui , she works so hard with all the dogs . Getting to know them she has patience and time plus loads of love . She walks plays with them or just sits what ever the dogs want jacqui will give them super caring lady . A massive credi to the hay Croft they lucky to have her
Lisa Brown, October 2020
Attended puppy classes with Hayloft, learnt so much from Charlene & the gang. Can’t wait for agility classes
Nicky Fox, October 2020
Charlene has a built in instinct and always makes the dogs feel relaxed and happy
Carol Wingfield, October 2020
When you meet a behaviourist who is 100% committed to finding solutions and getting results in a way that puts your precious pet first, you know you are headed for an experience that will enhance your pet's happiness and wellbeing. The Hayloft is very unique!
Yvonne Handley, October 2020
Charlene is an excellent behaviourist, she worked with my dogs anxiety around new dogs. After several sessions he was able to enjoy playdates at the Hayloft with three other dogs including one of Charlenes own Staffies. It was wonderful to see him interacting and having fun as a dog should. Would definitely recommend this service
Maureen Tingle, October 2020
Charlene is an awesome dog behaviourist. She shows patience, love and understanding with all the dogs who need help.
Ali Hudson, October 2020
An amazing behaviourist who has a track record for helping the most difficult dogs. Truly loves them all for who they are and they end up loving Charlene too
Zoe Hubert-Strong, October 2020
Charlene has worked with my boy Donny for years. We have learnt an incredible amount from her and still do. She is always on the end of the phone no matter the time of day
Jenni Sabanskis, October 2020
Charlene is amazing - she just knows dogs and how to help with any issues
Emily Brimson-Keight, October 2020
Just amazing with dogs, one of the few people we trust with our babies and really is the best at what she does.
Hazel Wake, October 2020
Seeing the success they have with all the doggy clients makes me so happy
Ann Parker, October 2020
Charlene has the utmost patience and love for every dog
Alison Pilling, October 2020
Worked wonders with our ex ssc boy lewis
Nicola Rivera, October 2020
Charlene has a way with the dogs like no other behaviourist.
Sue Brooks, October 2020
Charlene is incredible, she never gives up on a dog & their family, she is the dog whisperer
Ruth Cawkwell, October 2020
Extremely helpful sorting my two boys out
Jane Nicholls, October 2020
I know of no other dog behaviourist with such empathy, experience and genuine love for her clients which of course results in success
Jayne Westwood, October 2020
I've voted because The Hayloft Dog Behaviour School is excellent and all the dogs who stay here are totally loved and the care and support they receive is wonderful due to Charlene and her dedicated staff. Well done.
Joanne Baker, October 2020
Charlene has an amazing way with dogs and no dog is a lost cause or too difficult for her to deal with
Susan Brennan, October 2020
The owner is the best person I know to help dogs adjust to life
James Neller, October 2020
Such a great service and helped us with everything.
Rory Appleton, October 2020
This woman is Mary poppins for
Dogs.
My boy is reactive but following lengthy communication by email we felt sure that Charlene would be able to help us.
From the first second we arrived at the hayloft Charlene had everything prepared and fully followed all our recommendations and our dog loved her from the first minute.
He’s improved so much from her working with him and we are also now able to go on holiday and leave him with charl as he is so comfortable there.
Couldn’t do without her
Siobhan Powell, October 2020
Extremely knowledgeable, kind, understanding & patient.
We had our first session with Charlene after adopting our nervous Greek rescue dog Seth, we sought behavioural help as he was fearful, unsure of people & struggling to adjust to his new surroundings. Charlene immediately reassured us & spent the session getting to know & assessing Seth (we also had a little agility and scent work taster!) She worked with us to create an informative training plan on how to manage & improve his confidence. Seth has come on leaps & bounds and even greets Charlene with kisses now! We also do one on one agility sessions at the hayloft with Charlene & Seth even has a holiday booked at the dog hotel next year! Such lovely people at the hayloft. Would 100% recommend for any doggy needs!
Julie Longden, October 2020
Charlene works her magic so well
LAURA Small, October 2020
The most friendliest people I know, you deserve every success !
Kelly Dunkley, October 2020
There isn’t anything these guys can’t help with. So lovely too.
Lorna Jenkinson, October 2020
A full report, wirh lots of follow up support. Wonderful.
Jill Hunter, October 2020
Phenomenal lady, her compassion for animals and understanding of their humans is second to none. We always recommend Charlene if we meet anyone with quirky dogs.
Alison Evans, October 2020
Charlene is fantastic and our boy Kelvin has come on leaps and bounds already
Vicky Park, October 2020
Amazing at what they do and have a real affinity and understanding of the dogs
Katherine Webb, October 2020
Charlene has a way with dogs and her extensive knowledge and natural kindness allows her to understand behavioural quirks and explain how to manage them. She's made a huge difference to our beautiful rescue girl, who we couldn't even take for walks before working with Charlene. Now she is often out and about thanks to the Hayloft school.
Julie Jackson, October 2020
Charlene has such a special way with the most challenging of dogs. If it wasn’t for Charlenes patience, dedication and understanding my own dog would not have been able to be rehomed. And living the happy life that she is now
Louise Hawkins, October 2020
Because Charlene is an amazingly skilled behaviourist who goes above and beyond to help her clients and their dogs as well as the very wonderful Senior Staffy Club (rescue).
Lorraine Mytton, October 2020
Charlene is fantastic with our pups and so much help and support for us humans too
Kelly McQuoid, October 2020
Charlene (AKA the dog whisperer) has the most magical ways with all dogs. She has the expertise, experience, patience and love to work through any issues that may occur. Charlene is extremely personable and friendly. She is dedicated and will work her socks off but will make all the learning good fun for both you and your dog(s)!!
Jennifer Hawkins, October 2020
Charlene takes the time to understand you and your dog and then puts a programe together that is individual to you. I've seen the magic she works with my dogs as well as rescues. Her dedication has no end and always puts the dogs needs above anything else.
Margaret Summers, October 2020
Charlene is an excellent trainer, her knowledge and understanding of dogs is without question superb.
Charlene clearly loves dogs and this is evident in everything she does.
Amazing woman.
Julie Bronson, October 2020
Their knowledge is second to none! Highly recommend!
Bridget McSharry, October 2020
Because it like home from home for my baby.
Sue Swann, October 2020
Charlene has great reviews with helping dogs overcome some behavioral problems & she also helps dogs with a local charity.
Nikki Hunter, October 2020
Having had dogs that are reactive, or untrainable in most people eyes ... Charlene goes above and beyond to help and sort out a plan that is personalised to you and your dog, that truly works!
What a special way you have with dogs. Thank you for all you do!
Clare Jackson, October 2020
My dog is fear aggressive, has a unfortunate bite history in a very stressful situation. Charlene managed to build up so much love and trust with her that she has excelled we never believed that she would be the calm dog she is today all thanks to Charlene’s understanding and patience
Dawn Hainsworth, October 2020
Charlene is a fabulous doggy behaviourist trainer. She has a way of understanding dogs.
Therese Brimson-Keight, October 2020
Charlene is awesome and incredibly knowledgeable. She truly loves dogs.
David Leakey, October 2020
I have seen the proof that now dog is too far gone, or no case is hopeless. The even built an entire “shack” for one beautiful soul... Zack shack and their dedication to rehabilitation will forever be a happy memory..
Debbie Dodson, October 2020
They are committed to help even the most misunderstood of dogs
Gill Henderson, October 2020
They are simply the best!!
Sue Burford, October 2020
Friendly staff and excellent with dogs
Laura Bree, October 2020
Charlene has a special way with dogs. Amazing trainer
Gaynor Osborne, October 2020
The time and effort that Charlene has spent helping me my rather asbo dog has been amazing. Without her help we wouldn’t of still had her
Frances Mann, October 2020
Charlene at the Hayloft is amazing at what she does and so knowledgeable.
Ronnie Smith, October 2020
Charlene worked so hard with my rescue dog who had numerous quirky issues. In a matter of weeks he was a different dog. I highly recommend Charlene to help with any issues.
James McQuoid, October 2020
So professional and listens to us
First class
Pauline Bishop, October 2020
Charlene has helped with our dog that was not very animal friendly but now walks along other dogs and will even have a sniff and allow a sniff from others. All down to the advise we were given. Would certainly recommend the Hayloft to anyone needing help.
Helen Harrison, October 2020
Charlene is amazing with dogs very patient and understanding
Jude Plant, October 2020
Amazing lady! Her knowledge and compassion are second to none.
Rebekah Robbins, October 2020
I’ve had friends visit Charlene for there dogs behaviour issues and seen the the dogs and owners lives transformed for the better
Charlotte Boyle, October 2020
Charlene is a natural with dogs - she is so knowledgeable and gives them and us 120%
Janet McQuoid, October 2020
Excellent friendly place
First class service