Phoenix Dog Grooming Reviews

52 Reviews


Kelly Cann, October 2022

The Owner Mel is a extremely helpful friendly & amazing at her job. I admire her successful business.


D Davis, August 2021

Great service, reliable, my Dog is well looked after. Good communication.


Sophie Barnes, August 2021

My dog is quite nervous and Mel is good with him, he has a weird fear of hard floors but she accommodates him any way she can! She also has an amazing range of natural treats and supplements. She is so knowledgable and kind, I couldn’t imagine taking Billy anywhere else.


sharen Balderson, August 2021

absolutley the best groomers,have ben with melissa since she started up,and she certainly is 5*,brilliant with the most challenging dogs,patient and set on giving them the best experience possible.


Carla Massey, August 2021

Fabulous groomers, lovely people! My dog loves visiting!


Amy Roberts, August 2021

The girls are lovely and welcoming, I trust them completely with my dog! He looks amazing when I pick him up and smells lovely too, Dennis wouldn’t go anywhere else


Boya Ayers, August 2021

Professional and excellent service


Sarah puleston, August 2021

Magnificent in every single way! Mel treats the pups like her own, gives solid and knowledgeable advice and goes above and beyond.


Kim Herriott, August 2021

My dog loves going to them for his groom and they always do a really good job they are always welcoming friendly girls they help in anyway they can


Nyree Hurlock, August 2021

Wouldn’t go anywhere else. Mel is amazing, professional and a true dog lover. Always prepared to give advice and accommodate the unforeseen


Tracy Hendon, August 2021

Mellissa has always been good with our cockerpoo Bella.

From when we first took Bella to Mellissa we knew she was the groomer for our Bella.

She always comes home Happy Looking Beautiful and Smells lovely. Phoenix is 100% the best 🐶🐶💖💖🐶🐶


Simon Beesley, August 2021

Great service and always great grooming .


Michelle Dove, August 2021

Mel and her team are true dog whisperers. Our dog and families dogs all feel safe and happy being there and come home looking amazing and totally relaxed and have been so well cared for. Phoenix Dog Grooming also went above and beyond for their clients for Covid safety and they maintain the best environment for all consistently. We love Phoenix Dog Grooming. 💜


Jeff Moss, August 2021

Attended to my dog for years, absolutely brilliant. Staff are amazing, really friendly and very professional. Nothing is too much trouble for them and offer all services at a very competitive price. Simply the best, better than all the rest.


Tracy Moore, August 2021

Goes above and beyond to make dogs feel welcome and safe


Alexandra Head, August 2021

They are so friendly and take such good care of our precious pups. It is a joy going there!


Hannah Butcher, August 2021

Melissa and her team provide professional, excellent service. With the upmost animal welfare standards.


HEIDI TAMMAR, August 2021

I have been following your posts for some time ‘cause I have some good friends going to your place. I think you are doing teally good job 😊


Hayley Anderson, August 2021

1. Staff are always so friendly.

2. Take the time to understand about the dog and if there is any special requirements/dislikes etc.

3. Dogs Always smell beautiful.

4. Dogs always look happy to be left.

5. Always so chilled in the environment


Leanne Favier, August 2021

Our 4 year old Schichon has been going for her groom since a puppy we trust Melissa and would not use anyone else. Melissa is so friendly and tailors each groom to each dogs needs. 100% recommendation from us!


Louise Fitzmaurice, August 2021

Mel and team are amazing and treat all dogs as if they were their own. The care, love and attention they show towards the dogs and the owners is outstanding 😊


Lorraine Wheatley, August 2021

The care and attention to our veteran cairns terrier Ben has been amazing alongside natural pet food supplies during lockdown.


Liz Batchelor, August 2021

Over and above care for all dogs


CAREY BURDEN, August 2021

Mel at Phoenix Dog Grooming came to my rescue during lockdown when I desperately needed my dog Peppa's nails cut. This is something I had attempted to do myself and failed miserably. Thank you to Mel for taking Peppa on her books - she is now a regular visitor


Keith Batchelor, August 2021

Friendly professional service over and above any dog grooming service I have used in the past


Susan Morriss, August 2021

They are lovely friendly with us and our lovely dogs. One of ours is very nervous and bite. They so nice to him. He’s been good to them.

They need a gold star ⭐️ with him. Shame I can’t vote 💯


Jo Martin, August 2021

Mel and her team are simply amazing! I would never go anywhere else. Our gorgeous Cavapoochon Bella can’t wait to be groomed and has cuddle time as well as serious grooming!


Nikki Dale, August 2021

Because Mel and the team are so knowledgeable, professional and genuinely love our furbabies like their own!


Maria Tuffrey, August 2021

Fantastic groomers Poppy is aways made to feel special and loves Mel ❤


Abigale Lappage, August 2021

Mel always dose an amazing job with grooming my dog. He always comes out looking amazing.

Mel has excellent Customer service skills & is very caring & dedicated to the dogs that’s come in to her salon.


Kellie Druce, August 2021

They make my dog at ease as he was late to grooming at 5 years old! They are brilliant groomers and work with dogs so well


Gabbie Bourton, August 2021

Cannot recommend Phoenix Dog Grooming enough! My dog looks super handsome after every visit and I wouldn’t go anywhere else!


Ashley Bull, August 2021

Because it's an amazing business, run by an amazing person who has pushed through everything thrown at the business in the past few years and beaten it all (y)


Pauline Thornett, August 2021

Melissa has worked hard to build this business our dogs Rory and Bertie ( who is a rescue ) love Melissa to bits , she is calm and will not do anything until the dig has given her their trust patient and very hardworking our dogs love her to bits x


Janine O’Regan, August 2021

Always a fantastic service, putting health and well being of our animals above anything else, friendly, professional, accommodating and just all round awesome!!


Alice McGeever, August 2021

Mel and her team always do an amazing job grooming our boy Blue


Jayne Bolger, August 2021

Kind ,caring professional service


Daniel Stillgoe, August 2021

Mel has made our puppy Theo so comfortable with grooming and just shows so

much love and patients, not to mention she’s absolutely amazing at what she does!!


Michelle George, August 2021

Just amazing


Beverley Needs, August 2021

I feel totally at ease leaving Boo our dog for her grooming, with Phoenix dog grooming they’re very accommodating oh and Boo walks in wagging her tail so that’s good for me 5/5


Kathryn Batchelor-Dove, August 2021

Always a great groom, happy and relaxed when we pick him up, and really careful with cleanliness and covid precautions.


Barry Thornett, August 2021

Always make my dogs at ease when having there groom


Zoe Hudson, August 2021

Mel is so dedicated to her work and I feel totally confident leaving my nervy and antisocial fur baby with her! She is also always available for advice and for picking up strays!


Dawn Naylor, August 2021

I have two very timid rescue dogs, Phoenix Dog Grooming are fantastic with them. They provide a brilliant service and am always very pleased with their grooms. They do exactly what you ask for.


Lin Tuffrey, August 2021

Takes her service to a different level.


Rachel Grundy, August 2021

Mel is amazing at her job she and her colleagues are so caring with the dogs and very professionally my dogs love going to see Mel for his bath and pamper and he looks and smells amazing after it 😍


Hayley Goodwin, August 2021

Mel is an excellent groomer amd all round dog friendly business.


Sophie Thornett, August 2021

Phoenix Dog Grooming go above and beyond for my dogs, they always have! Melissa especially has been there for advice, for in between grooms, she is even there if its just something silly I'm worrying about! The grooms are always perfect! And I would never take them anywhere else! My dogs are always ecstatically pleased to see her which I think speaks for itself!


Andrea Wood, August 2021

Mel does an amazing job, my dog Teddy comes out looking fab every time. Mel has so much patience and really loves the doggies


Rebecca Yates, August 2021

Been amazing with my puppy since I enquired, always keeping me informed and always gives 100%


Kia Jones, August 2021

Always so friendly and love the dogs. We have two big does that are both challenging when they are grooming them. One doesn’t like the bath and had to be restrained to stop her jumping out.


Fran Brookfield, August 2021

Fantastic service and always look after and spoil my 3 dogs rotten