Not Just Pets Frome Reviews

26 Reviews


Rhona Watson, September 2024

A brilliant shop, a great asset to Frome.

Always friendly, helpful and such a choice of foods , toys and everything you could possibly need for your dog. A big thank you to all the staff.


Giovanni Ciampa, August 2024

Amazing staff, who treat their customers (and their humans) amazingly!


Clare Edwards, August 2024

Wonderful pet shop owned by real life dog owners who appreciate and cater for all a dog needs - fantastic!


Janet Robson, August 2024

The staff are very friendly and knowledgeable. I always feel a lovely welcome. Good luck


Louise Aylward, August 2024

This was one of my dog’s favourite destinations. He had a fab time there, and it wasn’t just that we were buying sissies. Now that Brian is dead, I miss going there myself!


Wendy McGrath, August 2024

A lovely friendly store, who go above and beyond to help


Heather Gorton, August 2024

They are the most dog friendly shop I know


Diane Scudamore, August 2024

They are very welcoming to all pets and make them feel comfortable. They are helpful informative, it's a pleasure to go in and they give the dogs a treat as well.


Gina Fry, August 2024

They offer a high level of service and go out of their way to help people


Rachel Yelf, August 2024

Such friendly owners and staff who go above and beyond to help you no matter what. Nothing is ever too much trouble.

Very reasonably priced goods also. Lovely welcoming shop.


Mollie-Louise Taylor, August 2024

It is such a fantastic company with amazing staff members that runs it perfectly & always give such a positivity experience when customers visit the shop.


KAREN Gorman, August 2024

Exceptional level of service, home delivery, friendly and very welcoming for all humans, canines and felines...


shelagh Clark, August 2024

They provide a very friendly service and genuinely care about the customers and their pets.Would highly recommend.


Ellis Linders, August 2024

An independent shop. Knowledgeable staff and always friendly. Reasonably priced and well stocked. My rescue dog drags me in there every time we're in town and he gets a treat. I'ts the highlight of our shop (for him at least!)


Jean Hillman, August 2024

It's a great place, staff brilliant always friendly and helpful


Hannah Newman, August 2024

Not Just For Pets Frome is the highlight for any of our trips into town. Especially for my Labrador, Archie. Who always gets oodles of love and affection and a bonus little treat for being such a good boy.

Not only are all the staff welcoming and friendly, they have an abundance of knowledge and tips to help assist with concerns.

Highly recommend this pet shop!


Janet McHale, August 2024

Not Just Pets, Frome are a super friendly and extremely knowledgeable about dogs including behaviour and nutrition,, I've learned a lot from them,, and my pooch gets spoiled


MisterEd Pritchard, August 2024

Amazing service & always delivers making life easier


Eleanor Talbot, August 2024

They have great products and excellent customer service. The staff are knowledgeable and friendly, and always go the extra mile. Highly recommend.


Imogen Cooper, August 2024

Great advice, treats for the dogs and friendly people. Oh and a great choice of healthy food and dog activity toys.


Melanie Brown, August 2024

Really friendly independent pet shop , nothing is too much trouble


Lorraine Fish, August 2024

This pet shop is independently owned by a wonderful person who cares about animals and his customers. It’s a delight to go shopping there. Also, if I’m unwell he even delivers supplies.


Elizabeth Gingell, August 2024

Smiling knowledgable staff, nothing too much trouble.


Naomi Sutton, August 2024

From the day we moved to Frome these guys have been absolutely amazing to us and our dogs- they’ve been such superb and supportive people and go way above and beyond.


Heather Morgan, August 2024

The advice on products sold is excellent, Wendy is so knowledgeable and very helpful.


Lisa Arndell, August 2022

Super friendly and helpful staff