My Pet HQ Reviews
199 Reviews
Sue QH, October 2023
It’s a wonderful place with professional knowledgeable staff. They cater for all our dogs needs and always welcome us & our dogs with a friendly smile.
Jade Hedley, October 2023
I have voted for my pet hq as its a lovely pet shop great service staff are very polite friendly and helpful and stocks all my dogs favourite treats
Julie Crocker, October 2023
Alfie (our 5-year old cockapoo) couldn’t ask for better care. He’s grown up with My Pet HQ and they continue to be a major part of his life. We love catching up with Di & Caroline who always have time for a chat and helpful advice. Their service and shop is second to none and we wouldn’t consider going anywhere else. Good luck to them both for this award, they thoroughly deserve it. Julie, Paul & Little Alfie
Margaret Arksey, October 2023
Excellent pet shop, always well stocked with friendly knowledgeable staff.
Sam Gilley, October 2023
When I moved to Morpeth I went in to my pet Hq for advice on food for my ridgeback she suffered terrible with her stomach and intolerance to certain meats, Di and Caroline have been a huge support. And advised me on what’s best. Since Ruby started her food from them she has had no issues. They are so friendly and helpful. And it is highly apparent they love animal and the knowledge they have on food and pets speaks volumes when it comes to there customers and pets. Would not go anywhere else now.
Margaret Kindlen, October 2023
Extremely well informed staff ,always ready to help and provide a safe and welcoming and exciting environment for dogs visiting the shop.
Alyshia Campbell, October 2023
The owners and their staff are amazing and always happy to help out they are friendly, hard working and go above and beyond for their customers
Laura Henderson, October 2023
My beloved malamute Molko loved coming here before he passed away. He was always made a fuss of, got to pick out his favourite treats, and chose his birthday presents. He would get so excited when he knew where we were going. Lovely store and staff.
Abbie Woodmass, October 2023
Ollie loves visiting
Kate Henderson, October 2023
Friendly, welcoming staff. Always helpful, always smiling, nothing is ever too much trouble. And they are fabulous with the dogs that come to their shop.
Annette Thompson Thompson, October 2023
Excellent range of treats harnesses and leads
Leanne Potts, October 2023
The guys in there have all the time in the world for you and your pooch! So knowledgeable and kind. Fabulous range too. My puppy loves it and do do we! Thankyou so much as we are rookie doggie parents x
Diane HOLMES, October 2023
A great range of food and accessories of all kinds. They take an interest in your dog even if they haven't met him! Helpful always!
Caroline Anderson, October 2023
This shop is amazing has everything you need, the staff are fabulous and help with all your needs, my dogs love to go here
JULIA Jenner, October 2023
A unique friendly one stop pet shop which my dog adores and spends all my wages !
Steph Pearson, October 2023
A well stocked local pet shop who’s owners are very knowledgeable and approachable, always happy to see you & your dog
Caroline Alexander, October 2023
Lovely shop my dog loves his visit, staff are so helpful and go above and beyond to help. Great variety of treats and foods too.
Lisa Adams, October 2023
Great friendly service . Always helpful.
A huge range of pet products.
Leonie Bell, October 2023
Staff are super helpful and the treats are always gratefully received by our fur babies! 🐾
Susan Nuttall, October 2023
It’s a modern spacious shop with plenty of choice and good value for money. It also has parking - always welcome. The staff are all very friendly and very knowledgeable and it is clear that dogs (and cats) are as welcome as their owners.
Kristina Owen, October 2023
What a great local business where nothing is too much trouble and fantastic advice and they stock a great selection of products for our pampered pooches . All dogs welcome
Julie Wood, October 2023
Friendly staff and always happy to see and welcome dogs and their owners
Lisa Oliver, October 2023
Amazing place for all your needs ❤️
Jane Easton, October 2023
I’m on their mailing list so get to enjoy all they do. Good service; prices.
Joanne Day-Atkinson, October 2023
Absolutely brilliant shop for my pooches they love visiting for their treats
Emily Soulsby, October 2023
My dogs favourite place to come! Amazing range of treats and toys Darcey is spoilt for choice 💜
Ian Coates, November 2022
Excellent service and a great range
Katie Kirkup, November 2022
Always friendly and helpful and stock the best and largest variety of treats and toys! My dogs love visiting here.
Marilyn Marrs, November 2022
Great Website. Fab shop - everything you would ever want for your dog. Lots of different dog foods/treat etc to choose from. Friendly and welcoming staff with a good knowledge of their products. Wouldn't choose anywhere else to shop for my Goldie.
Leanna Pyett-Reeve, November 2022
Great selection of raw food and natural treats!
Lindi Herriott, November 2022
Fantastic choice of raw food and treats. Staff very friendly and welcoming.
Jo-Anne Toward-Wright, November 2022
The team always go above and beyond to make sure their customers are catered for. We love visiting and our dog loves the attention he gets too.
Nadine Appleby, November 2022
Not only dog friendly but also CAT friendly. You could not meet nicer owners or staff in the girls who work there. Been visiting since they opened and more recently with my cat Berlioz and he just loves the place as do I. The range of items they have in store even for cats in is better than any pet store I've ever been to. Highly recommend this store to anyone who has never visited you really are missing out!
Jaime Shore, October 2022
Started visiting with my new puppy he loves coming to pick new treats. Friendly and helpful staff!
Margaret Kindlen, October 2022
Friendly, knowledgeable and helpful staff-always a warm welcome for dogs
Jill Gebbie, October 2022
My dog loves to visit.... always make a fuss of her and the staff are knowledgeable and really helpful
Annabel Langley, October 2022
Great priced raw dog food products, better than anywhere else on the internet. Super speedy delivery and great communication.
Sarah Cairns, September 2022
Amazing staff, always love to see the dogs when we take them in, they remember the dogs and remember things about them.
Also very helpful and knowledgeable about the ranges they stock
Charlotte Smallwood, September 2022
Super friendly , amazing customer service. Favourite shop with amazing quality products
Linda Thornton, September 2022
One of the best pet stores I've visited. Helpful friendly staff.
Amie Thompson, September 2022
Brilliant shop and has everything we need, brilliant knowledgeable and friendly staff.
Colin Le Tissier, September 2022
very good range of stock and seriously knowledgeable staff
Hope Dickinson, September 2022
Because they’re the friendliest, most helpful staff, they have the best selection and we always come away with a full car and happy faces!! @RawboysJR x
Julie Abbott, September 2022
Have only used the online service for My Pet HQ but have never had any problems with it. Great choice of raw dog feed & always a quick turn around from ordering to delivery...very reasonable prices too. 👍🏼
Jess Platt, September 2022
I have been visiting my PetHQ with my doggos every couple of weeks for about a year now,. The staff are always so friendly and attentive, not only with me but with my 2 dogs. Fuss and treats are always appreciated.
My 2 dogs get so excited about going to the 'sweet shop', the range of treats, food, toys and accessories is great! But what I absolutely love about the My PetHQ is how knowledgeable the staff are - one of my dogs get terrible travel sickness and the advise I have been given and helped massively.
Anzelika Laz, September 2022
First class service and products- well pleased.
George Bell, September 2022
The staff are so helpful and supportive and absolutely fawn over our whippet. We travel weekly from Newcastle to get our dog food from these guys because it’s a great experience every time!
Barney Gilmour, September 2022
I'm a 1st time puppy owner, the girls in the shop have been fantastic & beyond helpful. Pup is treated so lovely whenever he is in :)
Pauline Thornton, September 2022
Most friendliest pet shop I have ever visited pet friendly , great staff very knowledgeable
Great selection to choose from well worth a visit
Chloe Pybus, September 2022
The only pet shop I will use and travel an hour to get to! The best selection of raw food and raw treats. Could not recommend more!
Keisha Campbell, September 2022
My pet hq is a great dog friendly shop I love visiting with my dogs and letting them choose there own yummy treats
Michelle Poller, August 2022
My go to dog store, great selection of raw food, natural treats and lovely staff too!
Jessica Vella, August 2022
Amazing choice and good value for money. Staff are all friendly and very helpful. Great advice given.
Maureen Shepherd, August 2022
Always a big welcome for my dog and I and a great selection of everything you need.
Jacqui Underdown, August 2022
Since moving to the North of England, My Pet HQ has been my go to store for my very precious Hungarian Vizsla Red’s raw food, and having a delivery from them always makes him happy 😊
Leanna Pyett-Reeve, August 2022
Always love getting my dogs raw food from here. Have a great selection of food, treats, toys etc!
Michele Mckidd, August 2022
A great shop with quality dog food and treats. Very knowledgeable, friendly staff
Billie-jo Travis, August 2022
Best pet shop around, super helpful and friendly staff.
So much choice too, something for every dog.
Owners are amazing and such lovely people.
Ceri Owen, August 2022
Always outstanding service who put my dog, Polly, first. They always have her best interests at heart and can't do enough to accommodate us.
Margaret Arksey, August 2022
Brilliant shop!
Michelle Poller, August 2022
Great shop, products and above all great staff!
Michael Atkinson, August 2022
From the early days of socialising my rescue dog this place has always been a place to visit when passing.
Lasses are great and always go above and beyond.
Cheryl Bolton, August 2022
Huge selection and lovely staff
Laura Green, August 2022
Really friendly, kind & helpful staff. Always make a fuss of the dogs when we take them in & give them lots of lovely treats! Always have a good selection of toys, food, treats & accessories. Our boys particularly like their vast range of dried treats! Only place we shop for our pooches!
Susan Gilbert, August 2022
Great staff and loads of variety
Sarah Lowes, August 2022
Excellent pet store and great staff
Chris Blackett, August 2022
The staff are so warm and welcoming, they offer the very best of experience and great advice!
They stock absolutely anything you would ever need for your dog!
Love this pet shop! ❤️
Hope Dickinson, August 2022
Because they’re simply the best!! 🐾👍🏼
Always well stocked with a wide variety of brands - they always carry heavy boxes to my car, they always make a huge fuss of the dogs and they’re super friendly and really reasonable on price too!
Helena Lott, October 2021
This is the most friendly, welcoming pet shop I have been to. The staff always make a fuss of my two dogs and are on hand to give advice about anything from food/diet to leads/harnesses and toys.
Lisa Whipp, October 2021
It is a lovely calm place. My dogs love nothing more than to go in and play.
Louise Holden, October 2021
It's a wonderful place that was super patient with my boy, fitted him with a harness, delivered our food, and has everything we've ever needed for him. The owners are lovely and all the staff are very friendly too. Good luck, love from Coco!
Daniel Watson, October 2021
Me and my partner went in for some advice about our puppy cocker who was having problems with kibble.
They gave us some excellent, honest and impartial advice which was brilliant and really helped us.
Thanks
Karen Dickie, October 2021
Friendly and knowledgeable staff
Alison Bower, October 2021
Such friendly staff and gives expert advice
Darren Gowens, October 2021
Always greeted with a smile, very knowledgeable and extremely helpful.
mark conroy, September 2021
The friendliest place, great service, fantastic srlection of food and toys. Just great.
Linda Herron, September 2021
Because they are the best.
Evie Cottrell, September 2021
5 stars
Nichola Lillico, September 2021
Very friendly
Diane Reach, September 2021
Fantastic shop. Nothing but the best product. Knowledgeable staff , very friendly. Go above and beyond the call of duty
Fay Toward, September 2021
They have greeted our puppy from day one and she always gets a scratch or two. Staff are brilliant with customers on 2 and 4 legs
Danielle Logan, September 2021
Amazing pet shop with lovely staff
Victoria Scarisbrick, September 2021
Brilliant friendly service, every time, as well as helpful and knowledgeable.
Helen Hornshaw, September 2021
Owners who run it are friendly, knowledgeable and go out of their way to help you.
Pauline Thornton, September 2021
Very welcoming , friendly ,knowledgeable , well worth a visit you and your dog
Leroy Cooke, September 2021
Caring and attentive service helpful and pleasant staff and the ladies have made me and my dogs welcome from the first time I visited
Ema Gamlin, September 2021
The staff are knowledgeable without being pushy, the store is extremely well stocked and every dog, big or small, is welcomed with open arms
Jo-Anne Toward, September 2021
The ladies at MyPetHQ helped us re-start our raw journey and went above and beyond to support us down a DIY route when we identified our boy had an issue with liver. DIY is not their usual supply, so they were fantastic at adding extras to their orders to help us find out what he likes. When they dont supply something, they're always happy to support other small businesses and give recommendations on different things to try or other shops who might stock something. I really can't thank them enough for what they have done for us and Ted, its helped us build a much stronger bond with him as well as the obvious health benefits. They've been amazing from day 1. Ted loves his regular trios to the store for treats and loves as the ladies always make a big fuss.
Gail Tait, September 2021
Fab customer experience they have a great wealth of knowledge
Caroline Anderson, September 2021
Great shop lovely staff very knowledgeable, dog friendly nothing too much trouble, lots of choice
Patricia Mcfarlane, September 2021
Lovely shop with the best staff .. nothing is to much trouble for them wouldn’t go anywhere else
Claire Greenacre, September 2021
Always happy and friendly, happy to help, and always really efficient.
Rachelle Forsyth-Ward, September 2021
My Pet HQ is our favourite pet shop. The staff go above and beyond to help and are incredibly knowledgeableand caring. I've even had support from them outside of shop hours when I've asked for advice. Our dog loves it there too and starts pulling on the lead when we reach their street!
Steph Orgill, September 2021
My Pet HQ is such lovely environment, the ladies treat you amazingly and can't do enough to help you out, they're super honest so if they don't think something will benefit your dog they'll tell you and let you know what will!
Maureen Coppen, September 2021
The Staff are Brilliant, go out of their way to help, very friendly, great addition to the market town of Morpeth
Jill Dodd, September 2021
Lovely friendly staff, always willing to help.
Denise Robson, September 2021
I use pets hq and it's the best pet shop I have been to all natural products too and really not expensive. They gave me lots of advice on my two dogs they were brillant x
Vivien F, September 2021
Very helpful experienced shop owners & staff no need to go anywhere else
Lizzie Honey, September 2021
Because they're brilliant! Friendly, knowledgeable and extremely helpful, and our dog *loves* browsing the treat shelves!
Sally Allan, September 2021
Amazing pet shop and very helpful and friendly
Ruth Barnsley, September 2021
They are simply the best 🐕🦺
Joanna Ross, September 2021
Brilliant shop with lots of choice, good prices and most importantly: friendly, helpful and knowledgeable staff. My dogs love going there too!
Katie Miller, September 2021
Great customer service and knowledge about dogs. Really helped our girl out with a chicken allergy we didn’t even consider she could have. They were so kind to her as well and she loved wondering around the shop.
Emma Pratt, September 2021
What an amazing pet shop. Not only do they supply us online but they also have such outstanding knowledge about their products and animals. A great bunch of people and they work so hard. Love having a chat with them when I have a query as they are also really friendly.
Laura Bower-Thompson, October 2020
My Pet HQ is more than just a pet shop!
These ladies go above and beyond to make you feel welcome in the shop and offer the most amazing advice!
They have a wide range of products which suits every budget.
I have shopped at My Pet HQ since they opened and won’t shop anywhere else!
Yvonne Moult, October 2020
Friendly, knowledgeable about all things dog, fantastic range of raw dog food and canine accessories.
Katie Lawson, October 2020
Always spot on advice, so friendly, knowledgable and lots of choice on raw foods
Shaun Grudgfield, October 2020
Been using My Pet HQ for years now, amazing place with great stock and very knowledgeable staff. Di and Caroline are very good at what they do giving us great advice over the years for our BRTs
Liz Livesley, October 2020
This is the best stocked, dog & people friendly shop around
Sue Nuttall, October 2020
Because the staff are so friendly and knowledgeable, and nothing is too much bother for them. And they LOVE dogs.
Ashley Sachsenwalzer, October 2020
My Pet HQ is a fantastic shop, supplying only the best quality for our pets. The ladies are unbelievably friendly and helpful, and always make a fuss of my old girl when I take her in. Nothing is a worry and my girl gets so excited to visit when we pull up!
Helen Mayne, October 2020
Beautiful shop, extensive range of natural products, friendly, knowledgeable staff who welcome everyone, especially the dogs
Matthew Ward, October 2020
Because they are so friendly and knowledgeable. They make a massive fuss of Riley everytime he visits
Mo Poole, October 2020
Hard working, knowledgeable, friendly staff.
Lorna Bishop, October 2020
Fantastic shop with extremely knowledgeable and friendly owners.
Always highly recommend
Carol Harrison, October 2020
A friend of mine goes there and has never had a bad word to say about them.
Sarah Lowes, October 2020
Fantastic shop with a great selection of raw food, and natural treats. Staff are knowledge, friendly and spend time getting to know you and your animals needs.
Pat Walker, October 2020
Friendly staff, great range of products
Katherine Harbinson, October 2020
Always friendly and happy to help. Have a great knowledge of the all products. Most importantly our dog loves to visit ?.
Jane Kirkham, October 2020
We are new (first time) dog owners and have visited the shop a few times now. The staff are so knowledgeable, very friendly and supportive over all matters - they have been a massive help with raw food, treats, chews, harnesses and leads and make you feel at home as soon as you walk in. Thank you!
Kirsty Nightingale, October 2020
A.M.A.Z.I.N.G team! So caring and their expertise is second to none. Friendly and helpful at all times.
Lisa Whipp, October 2020
Top place. Very good customer service.
Kalie Ferry, October 2020
Amazing service. Wouldn’t go anywhere else!
Dave Worrall, October 2020
The staff are really helpful and extremely friendly and they always go that extra mile to help you. The shop has a vast range of animal products at reasonable prices.
Clair Wilson, October 2020
They are friendly, always helpful and have a wealth of knowledge about animals. Wouldn’t go anywhere else and always recommend them to every pet owner!
Chris Brierley, October 2020
A fantastic retailer, with great customer service and offer only the very best to their clients :)
Cotswold RAW
Patricia Mcfarlane, October 2020
Lovely and clean very helpful staff wouldn’t go anywhere else
Pauline Thornton, October 2020
Great staff very knowledgeable approachable very friendly
Dylan Preston-Wright, October 2020
Stunning place and always give you top quality service, The owners are extremely lovely and always make you feel welcome xo
Hayley Anderson, October 2020
Caroline and Di are the friendliest, kindest people who have continued to make sure your pets needs are met throughout this awful pandemic!
Stef Wraith, October 2020
Always happy and helpful, if they haven't got it they will get it. Always spot on advice too.
Maureen Coppen, October 2020
Their Simply The Best
Chris Forrester, October 2020
My Pet HQ is the perfect pet & dog friendly environment for pets & their owners alike with an extensive stock to browse & then seek Caroline & Diane's expert advice about what may work best for your pet.
But it's not down to me as a pet owner - I've asked our big cuddly bear of a dog Yoshi what he recommends & he gives My Pet HQ a resounding 5 Star WOOF! as a Thank You for all their love & support in his senior years
Rebecca Swan, October 2020
Staff are friendly and very knowledgeable, and have always taken the time to discuss our pets needs and address any questions we have with ease. They provide a helpful and personal service above and beyond anything I have received in any other pet store. They are also advocates for animal welfare and this shows in their selection of natural and ethical food products which sets them apart from other stores.
Zoe Naughton, October 2020
Great quality food always delivered promptly, great customer service
Gillian Rayne, October 2020
Always friendly, helpful and knowledgeable.. great customer service is so important.
Thank you
Katy Lilburn, October 2020
Always friendly and welcoming. Wouldn't buy my dog food anywhere else :)
Fiona Pannifer, October 2020
Exceptional service always so helpful and go the extra mile
Digby Brans, October 2020
Our pet Ned, cross Border Collie/Alsatian (13) seems to like your wet food very much.
Vicky Taylor, October 2020
Exceptional Customer Service they go above and beyond for their customers. Great Range of Stock
Charlotte Christopherson, October 2020
Best raw food service and super quick delivery
Leanne Li, October 2020
Amazing variety of products, always fully stocked and customer service is second to none. Such friendly staff, always pop in for a chat.
Sophie Baldwin, October 2020
I have such a fussy Dogue De Bordeaux, tried a few places that sell raw food and the only place I’ve found that she absolutely loves is My Pet HQ, she finally doesn’t turn her nose up at what I give her anymore, she eats the lot without a problem!
Thank you!
Ayla Herbert, October 2020
Great and quick service
Dawn Chadwick, October 2020
They cuddle my puppy
Lesley Chaplin, October 2020
The girls are absolutely fabulous , full of knowledge and helpful advice . I was recommend to use My Pet HQ and soo pleased i did . As soon as you enter the store you can see why it is doing soo well , from the layout to the staff's personal touch . Feel totally at ease asking the staff any queries I have , excellent straight forward advice .
Sue Huntley, September 2020
You get a personal service where the dogs come first every time.
Michele Mckidd, September 2020
Very friendly knowledgeable staff, very welcoming for my dog to join me in the shop. Quality food and treats.
Jo-Anne Toward, September 2020
The ladies at MyPetHQ are amazing, nothing is ever too much hassle and they go above and beyond to help
Andrew Robinson, September 2020
Incredibly friendly, knowledgeable and really interested in your dog and what’s good for it.
clare moss, September 2020
Quality products, fast delivery
Heather Stringer, September 2020
Excellent service even gave me colour of choice on frisbee
Gillian Harrison, September 2020
Great service fast delivery, website has plenty of information no-one should need to go elsewhere everything you need is right here.
Karen Winlow, September 2020
My 2 Labs , Sharon and Ozzy love the natural treats .....especially Moon Bones !! The staff are warm and welcoming but what stands out most of all is their product knowledge and care they give to their customers .
Jill Dickson, September 2020
Thrilled with my first order from the company as they were efficient in every way.
Kimberley Harries, September 2020
Great products and service
Simon Lemin, September 2020
Great advice on pet foods and always welcoming questions.
Perfect shop for new and experienced pet owners.
Patrick den Oudsten, September 2020
Exceptionally friendly and helpful staff with great products and services for our dog.
Couldn't wish for a better pet shop for the friendly loyal quadripeds :)
Karen Mavin, September 2020
Just simply the best there is to offer, very knowledgeable and friendly staff.
diane reach, September 2020
Fantastic friendly shop , always made to feel welcome. Ladies who own it are so knowledgeable about the products sold . Such a pleasure !!!
Celia Bone, September 2020
Great products great staff and great service what more could you want
Emma Parry, September 2020
Ive had so much good advice from the lovely staff about my staff pup. Nothing is ever too much trouble, they have a good range of all natural products at a good price.
Steph Orgill, September 2020
My 2 spaniels love coming into the shop and seeing the girls, they're super helpful and really lovely!
Charlotte Hoare, September 2020
This is the best dogs-day-out ever! This store is like a super duper doggie Harrods. The staff genuinely care about all their visitors and are a fountain of knowledge when it comes to pet health.
Karen Bolton, September 2020
Beautiful caring staff , the shop is stunning and has plenty of choice , I've also just made my 1st order online and delivery was super fast next day x
Debbie Riley, September 2020
Great quality, great prices and fast delivery.
Ann Wilkings, September 2020
Knowledgeable, friendly, so kind to my animals, lovely people. Great pet store!!!
Sophie Goodyear, September 2020
Amazing shop, stocks everything you could ever need and all the staff are so helpful, so welcome to human and dog visitors alike and also are so knowledgeable and able to advise on everything from a new harness to switching to a raw diet!
I’m so lucky to have the shop local to me!
Susan Murdoch, September 2020
It is such a relief to receive a weekly delivery from My Pet HQ of very good quality pet food for my dogs, cats, rabbits and guinea pigs especially through lock down. Caroline and Diane are very friendly helpful knowledgeable owners
Susan Nuttall, September 2020
This is such a wonderful place to visit. They have gone out of their way to be Covid secure and still offer such a warm welcome for both owners and their pets. They have a wonderful selection of good quality pet items at very reasonable prices and their knowledge of raw feeding is second to none
Jo Barrass, September 2020
Fantastic knowledgeable friendly staff 5* service at all times. Would definitely recommend
Joanna Ross, September 2020
The friendliest store! Both Caroline and Di have so much knowledge and my dog is treated like a superstar! Great range of products.
Dan Martin, September 2020
They're both lovely, very knowledgeable about all things dog and wish them all the success because of it.
Ema Gamlin, September 2020
Everything about the shop is awesome. The layout, the staff, the advice they give, the brands they stock and of course my dogs LOVE going in as they always get a treat and cuddles from the owners.
Katy McGrath, September 2020
Excellent variety of pet friendly products and outstanding customer service.
Helen Gifford, September 2020
Lovely people who love dogs selling amazing dog products. We drive past many other pet stores to go there!
Margaret Arksey, September 2020
Fabulous store with wonderful knowledgeable staff
Amanda Mulholland, September 2020
Brilliant shop and they’re so helpful and will always offer advice. Love it and so does Daphne the dog
Sarah Ince, September 2020
Friendly, knowledgeable, approachable staff.
Emma Davison, September 2020
My Pet HQ are amazing- they treat every customer (with four legs or two) with genuine care and affection.
They are knowledgeable and have all the time in the world to advise and help you.
They changed the life of my 3 dogs and I will be eternally grateful to them.
They deserve this award hands down.
Marian Mcleod, September 2020
Very helpful and always served with a smile
Catherine Marks, September 2020
Simply because they deserve to win
Caroline Emmerson, September 2020
Friendly girls. Informed of my journey through raw feeding with associated problems in gut health.
Jane Taylor, September 2020
Friendly and a great range of products
Always welcome pets
And don’t force sales, pet comes first when it comes to what’s best for our pets
Helena Lott, September 2020
They are so knowledgeable about their products and take time to talk to you about any concerns. They love all animals and I wouldn’t shop anywhere else. An amazing shop run by dedicated, caring owners. Well done My Pet HQ.
Victoria crole, September 2020
I have been using my pet HQ for a few years now since they opened.
The staff are so knowledgeable in the food they sell.
They are also so friendly you are made to feel so welcome.
They deserve this award as though out the pandemic they have still provided a service with their on line ordering system.
Before lock down you could visit with your pet and have a coffee and a chat.
They also held parties for the dogs. Which was a great way of socialising the dogs and humans...
Rebecca Bradley, September 2020
They are the best pet shop I have ever visited. So friendly and can offer so much advice. All products are natural and safe for pets, we travel almost 45 minutes just to visit the shop on a regular basis.
Hazel Kennedy, September 2020
It's an amazing pet friendly shop, the staff are great with our furry friends but equally helpful and friendly with us hoomans!
Nicola Pettersson, September 2020
Otto loves this shop so much he whines as soon as we approach Morpeth the ladies are lovely and so knowledgeable
Rachel Oli3, September 2020
Lovely spacious shop with plenty of choice for toys, treats etc. The ladies who work there are so friendly and provide invaluable advice
Lesley Bessant, September 2020
They are so knowledgeable, friendly and just everything you would want from a pet shop. All these bigger stores put on a pretence of interest but that is what it is. In My Pet HQ you have two people who care about dogs, know what they are talking about and actually care about both dogs and their owners. Noone could deserve this award more.
Michelle Trobe, September 2020
Excellent shop very friendly. Helped us choose treats etc suited to my dog from him being a puppy. Always welcome him in and so friendly.
Leanne Webb, September 2020
Single handedly the best pet shop I've ever stepped foot in. Super helpful, friendly owners who bend over backwards to guide and support you. Even if i moved away from the area I would continue using them, just by way of their online service.
Lizzie Honey, September 2020
Because the ladies are brilliant and our dog loves all the treats!
Joan Potter, September 2020
Always helpful and friendly with a great variety of products
Diane Coppen, September 2020
A great independent pet store, with a great selection of natural treats.
Annette Thompson, September 2020
It’s such a great place spacious and staff are really knowledgeable
Kimberley Brown, September 2020
Great shop, fantastic selection of products and really lovely/ helpful staff. The dogs love visiting.
Lisa Taylor, September 2020
Fabulous place to visit with our 2 dogs. Very friendly atmosphere. Great quality goods. Excellent service with a smile.